

Betsy Brookes, SPHR
Engaging Human Resources Business Leader
Phone:
Please connect with me on LinkedIn!
Email:
Address:
San Mateo, CA 94401
Current Status
I found my next adventure and will be sharing the journey on this site!
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HR Leader & Culture Champion
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With over 20 years’ experience in People Operations in high-tech, high-growth industries, I am passionate about building connections and designing experiences and programs to inspire individuals, teams, and organizations to have fun while reaching their full potential. I have been a department of one and have also managed small teams to drive both strategic and tactical HR initiatives including talent acquisition, performance, and team member engagement.
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I am a champion of company culture, mission and values, partnering with leadership to create a dynamic environment that fosters respect, transparency, collaboration and innovation to attract top minds, and nurture and build high caliber talent.
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OPtimism
Things always work out as setback become opportunities!
Faith not fear!

TENACIty
Find a solution or make one! Persist!

GRIT & GRATITUDE
Work hard and be kind and amazing things happen!

VISIOn
Strategic vision with relentless execution!
EXPERIENCE
2016-2021
Director, Human Resources &
Team Member Engagement
Health Fidelity, Inc.
Member of Senior Leadership Team - leading and executing on all Human Resources and Recruitment.
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Head of HR for healthcare technology start up with hands- on management of recruitment, employee engagement, benefits, compensation, and culture. As the only non C-level member of the Senior Leadership Team, designed and executed human resources programs and processes. while actively contributing to the dynamics of the business and its strategies.
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Exceeded hiring milestones by lowering cost of hire by 42% and decreasing days to fill from 60 to 31 days without agency use or a recruiting team
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Drove culture change by increasing communication, transparency, touchpoints, and feedback methods while implementing a zero tolerance for toxicity in our workplace. By aligning to our values, turnover was reduced by 50%.
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Directed diversity & inclusion strategies increasing overall team diversity by 15%, Senior Leadership by 19% and management by 24%, increasing innovation, collaboration, and sales results.
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Created annual salary review process which included job leveling, salary surveys, career pathing, and identified compensation inequities
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Initiated performance management implementing Reflektive software, talent review process, goal setting, quarterly check-ins, and peer recognition.
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2013 to 2016
eGain
North America
Human Resources Director
Responsible for the US HR functions leading a team as well as being a hands-on Human Resources Business Partner for SaaS company
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Provide management training on HR best practices, employment laws, interviewing guidelines, internal employment processes and policies.
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Reduced immigration costs by 30% and provided efficiencies & transparency
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Integrated acquisition of UK based global company
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Initiated Affirmative Action Plan and managed goals
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Added 401(k) Match and managed benefit renewal to 3.6%
2010 to 2013
Systech International
Human Resources Director
Global Head of HR and Payroll in US, UK & 4 countries in Europe. Strategic partner and operational drive scaling company from 80 to 130 employees. Led Strategic global recruitment; growing team by 33% in 9 months, and developed role-based training. Payroll, benefits, compensation and compliance for domestic and international employment regulations.
2007 to 2010
Human Resources Director
RealPage
Direct Global HR in India and Canada, Led HRIS Implementation & was the US Compensation Lead for corporate wide performance and salary review for pre-IPO Company that grew from 750 to 1500 employees. Led the development of RealPage Hyderabad, India office to over 100 developers in less than 2 years.
Managed 5 member India HR team, decreased cost per hire & developed structured salary pay bands and stock option plan.
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2002 to 2007
Masergy Communications
Human Resources Director
Directed Global HR, HRIS, Compensation and HR Project Management
Prior 2002
ExoLink Corporation, NEC America, Weblink Wireless & Fidelity Investments

EDUCATION
Professional Certifications
Society of Human Resources Management
Current- Senior Certificated HR Professional, SHRM
Previous- GPHR-Global Professional HR, SHRM
Radical Candor
Coaching Certification
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STUDY ABROAD- University of York, England
I spent my Junior Year Abroad at Wentworth College at the University of York. I was lucky to be able to backpack through Europe for 5 weeks in the Spring!
Junior Year Study Abroad
Bachelor's Degree, Psychology
RUTGERS UNIVERSITY- Douglass College
I was so fortunate to have free tuition since my father was a police officer for Rutgers University. With my academic scholarships, I received money back each year to be able to fund my year abroad.

SKILLS
MacBooks & PCs
GoogleSuite & Microsoft Office
JIRA/Confluence/Slack
Training Portal- Everfi/Foundry
Immigration- Envoy
Recruitment- LinkedIn, HIRED, & Greenhouse ATS
Salary Surveys-
Radford & Option Impact
HRIS- ADP, UltiPro, TriNet, ADP TotalSource, & NetSuite
Performance Management-
Reflektive &15 Five

About me
I grew up on the New Jersey shore!
I am one of 3 sisters, my mother was a nurse, and my father a police officer. I have lived in New Jersey, the UK, Texas and California!
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I try to be plant-based for my health and the planet! Eat Plants!
