Betsy Brookes, SPHR
Engaging Human Resources Business Leader
Phone:
Please connect with me on LinkedIn!
Email:
Address:
San Mateo, CA 94401
Current Status
I found my next adventure and will be sharing the journey on this site!
HR Leader & Culture Champion
With over 20 years’ experience in People Operations in high-tech, high-growth industries, I am passionate about building connections and designing experiences and programs to inspire individuals, teams, and organizations to have fun while reaching their full potential. I have been a department of one and have also managed small teams to drive both strategic and tactical HR initiatives including talent acquisition, performance, and team member engagement.
I am a champion of company culture, mission and values, partnering with leadership to create a dynamic environment that fosters respect, transparency, collaboration and innovation to attract top minds, and nurture and build high caliber talent.
OPtimism
Things always work out as setback become opportunities!
Faith not fear!
TENACIty
Find a solution or make one! Persist!
GRIT & GRATITUDE
Work hard and be kind and amazing things happen!
VISIOn
Strategic vision with relentless execution!
EXPERIENCE
2016-2021
Director, Human Resources &
Team Member Engagement
Health Fidelity, Inc.
Member of Senior Leadership Team - leading and executing on all Human Resources and Recruitment.
Head of HR for healthcare technology start up with hands- on management of recruitment, employee engagement, benefits, compensation, and culture. As the only non C-level member of the Senior Leadership Team, designed and executed human resources programs and processes. while actively contributing to the dynamics of the business and its strategies.
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Exceeded hiring milestones by lowering cost of hire by 42% and decreasing days to fill from 60 to 31 days without agency use or a recruiting team
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Drove culture change by increasing communication, transparency, touchpoints, and feedback methods while implementing a zero tolerance for toxicity in our workplace. By aligning to our values, turnover was reduced by 50%.
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Directed diversity & inclusion strategies increasing overall team diversity by 15%, Senior Leadership by 19% and management by 24%, increasing innovation, collaboration, and sales results.
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Created annual salary review process which included job leveling, salary surveys, career pathing, and identified compensation inequities
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Initiated performance management implementing Reflektive software, talent review process, goal setting, quarterly check-ins, and peer recognition.
2013 to 2016
eGain
North America
Human Resources Director
Responsible for the US HR functions leading a team as well as being a hands-on Human Resources Business Partner for SaaS company
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Provide management training on HR best practices, employment laws, interviewing guidelines, internal employment processes and policies.
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Reduced immigration costs by 30% and provided efficiencies & transparency
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Integrated acquisition of UK based global company
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Initiated Affirmative Action Plan and managed goals
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Added 401(k) Match and managed benefit renewal to 3.6%
2010 to 2013
Systech International
Human Resources Director
Global Head of HR and Payroll in US, UK & 4 countries in Europe. Strategic partner and operational drive scaling company from 80 to 130 employees. Led Strategic global recruitment; growing team by 33% in 9 months, and developed role-based training. Payroll, benefits, compensation and compliance for domestic and international employment regulations.
2007 to 2010
Human Resources Director
RealPage
Direct Global HR in India and Canada, Led HRIS Implementation & was the US Compensation Lead for corporate wide performance and salary review for pre-IPO Company that grew from 750 to 1500 employees. Led the development of RealPage Hyderabad, India office to over 100 developers in less than 2 years.
Managed 5 member India HR team, decreased cost per hire & developed structured salary pay bands and stock option plan.
2002 to 2007
Masergy Communications
Human Resources Director
Directed Global HR, HRIS, Compensation and HR Project Management
Prior 2002
ExoLink Corporation, NEC America, Weblink Wireless & Fidelity Investments
EDUCATION
Professional Certifications
Society of Human Resources Management
Current- Senior Certificated HR Professional, SHRM
Previous- GPHR-Global Professional HR, SHRM
Radical Candor
Coaching Certification
STUDY ABROAD- University of York, England
I spent my Junior Year Abroad at Wentworth College at the University of York. I was lucky to be able to backpack through Europe for 5 weeks in the Spring!
Junior Year Study Abroad
Bachelor's Degree, Psychology
RUTGERS UNIVERSITY- Douglass College
I was so fortunate to have free tuition since my father was a police officer for Rutgers University. With my academic scholarships, I received money back each year to be able to fund my year abroad.
SKILLS
MacBooks & PCs
GoogleSuite & Microsoft Office
JIRA/Confluence/Slack
Training Portal- Everfi/Foundry
Immigration- Envoy
Recruitment- LinkedIn, HIRED, & Greenhouse ATS
Salary Surveys-
Radford & Option Impact
HRIS- ADP, UltiPro, TriNet, ADP TotalSource, & NetSuite
Performance Management-
Reflektive &15 Five
About me
I grew up on the New Jersey shore!
I am one of 3 sisters, my mother was a nurse, and my father a police officer. I have lived in New Jersey, the UK, Texas and California!
I try to be plant-based for my health and the planet! Eat Plants!